Privacy Policy

1. Introduction

At Nubbu, we take your privacy seriously.

This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and the rights you have when using the Nubbu app, our website, or any of our related services.

Please read this Privacy Policy carefully.

By creating an account or using Nubbu, you agree to the collection and processing of your personal information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use Nubbu or any of our services.

2. Who We Are

For the purposes of applicable data protection laws, the data controller is:

If you have any questions regarding this Privacy Policy or the way we process your personal information, you can contact us at:

Throughout this Privacy Policy, references to “Nubbu,” “we,” “our,” or “us” refer to the services provided under the Nubbu brand.

3. When This Privacy Policy Applies

This Privacy Policy applies whenever you use any service provided by Nubbu, including, but not limited to:

• The Nubbu mobile application.
• The official Nubbu website.
• Your Nubbu account.
• Waitlist.
• Direct Pass.
• Invite Friends.
• Events & Experiences.
• Customer Support.
• Any other feature or service provided by Nubbu.

This Privacy Policy also applies to any future products, services or features that we may introduce, unless a separate privacy policy specifically applies.

4. Information We Collect

The information we collect depends on how you use Nubbu.

Some information is required to create and manage your account, while other information is optional and helps us provide a more personalised experience.

Below is an overview of the types of information we may collect.

4.1 Account Information

When you create a Nubbu account, we may collect information such as:

• Phone number.
• Email address.
• Name.
• Date of birth.
• Age.
• Gender.
• City.
• Country.
• Preferred language.
• Profile photo.

To help protect your account, we may verify your phone number using one-time verification codes (OTP) or similar authentication methods.

4.2 Profile Information

You may choose to add additional information to your profile, including:

• Biography.
• Photos.
• Interests.
• Hobbies.
• Occupation.
• Education.
• Languages.
• Height.
• Personal preferences.
• Dating and Friends preferences.
• Any other information you choose to share.

Some of this information may be visible to other Nubbu members depending on your profile settings and the functionality of the platform.

4.3 Activity Information

While you use Nubbu, we collect information about how you interact with the platform.

This may include, among other things:

• Likes.
• Matches.
• Chats.
• Compliments.
• Super Likes.
• Boosts.
• Saved profiles.
• Blocked users.
• Reported users.
• Reports submitted.
• Invitations sent.
• Rewards earned.
• Event-related activity.
• Tickets purchased.
• Event attendance history.
• Other interactions within the platform.

We use this information to provide our services, personalise your experience, improve the platform and help maintain a safe and respectful community.

4.4 Location Information

To provide certain features and services, Nubbu may collect location-related information.

Depending on the permissions you grant, this may include:

• Approximate location.
• GPS location.
• Selected city.
• Travel Mode.
• Cities to Connect.
• Nearby events.
• Local recommendations.

You can manage your location permissions at any time through your device settings.

4.5 Events & Experiences Information

When you browse, book or attend Events & Experiences available through Nubbu, we may collect information such as:

• Events viewed.
• Saved events.
• Tickets purchased.
• Booking status.
• Attendance confirmations.
• QR code check-ins.
• Waitlists.
• Cancellations.
• Participation history.

Some of this information may be provided by trusted third-party service providers that help us manage Events & Experiences.

4.6 Waitlist, Direct Pass & Invite Friends Information

If you join Nubbu through Waitlist, Direct Pass or Invite Friends, we may collect information related to your access to the community, including:

• Invitation status.
• Application status.
• Phone verification status.
• Referring member.
• Invitation history.
• Review status.
• Approval status.
• Rewards earned.
• Community access status.

This information helps us manage our invitation systems and maintain a high-quality, curated community.

4.7 Technical Information

We automatically collect certain technical information necessary to operate, secure and improve Nubbu.

This may include:

• IP address.
• Device type.
• Operating system.
• Device model.
• Language.
• Time zone.
• App version.
• Device identifiers.
• Crash reports.
• Performance information.
• Security-related information.

We use this information to diagnose technical issues, improve app performance and protect the security of our users and services.

4.8 Communications

If you contact us, we may keep a record of our communications with you.

This may include:

• Support requests.
• Privacy enquiries.
• Feedback.
• Suggestions.
• Reviews.
• Reports.
• Surveys.
• Any other communications you send to us.

We use this information to respond to your requests, improve our services and help maintain a safe community.

5. How We Use Your Information

We use the information we collect to provide, operate, maintain and improve Nubbu and its services.

In particular, we may use your personal information to:

• Create and manage your account.
• Verify your identity and protect your account.
• Personalise your experience.
• Recommend relevant people, events and experiences.
• Manage Matches, Chats, Friends and Dating features.
• Manage Waitlist, Direct Pass and Invite Friends.
• Process subscriptions, purchases and payments.
• Manage Events & Experiences, tickets and attendance.
• Send you service-related communications.
• Send notifications where you have given your consent.
• Detect fraud, abuse and activities that may compromise the safety of the community.
• Improve the functionality, performance and security of Nubbu.
• Comply with our legal obligations.

We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy unless we are legally permitted or required to do so.

6. Legal Basis for Processing

We process your personal information in accordance with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR) and any other applicable privacy legislation in the jurisdictions where Nubbu operates.

Depending on the circumstances, we may process your information based on:

• Your consent.
• The performance of our contract with you.
• Compliance with legal obligations.
• Our legitimate interests in operating, improving and protecting Nubbu and its community.

Where processing is based on your consent, you may withdraw that consent at any time, subject to applicable law.

7. Sharing Your Information

We may share certain information only where necessary to provide our services or where required by law.

This may include:

• Trusted technology providers that help us operate, maintain and improve Nubbu.
• Cloud hosting providers.
• Identity verification and authentication providers.
• Communication service providers.
• Event management platforms.
• Analytics and performance providers.
• Payment providers.
• Public authorities where legally required.

Where appropriate, our service providers are contractually required to protect your personal information and process it only on our behalf.

We do not share personal information that directly identifies our users with third parties for commercial purposes without a valid legal basis or your consent where required.

However, we may use or share aggregated or anonymised information that does not identify any individual, as described in this Privacy Policy.

8. Aggregated & Anonymised Information

We may use, analyse and share aggregated, statistical or anonymised information that does not identify any individual.

This type of information may be used to:

• Analyse how Nubbu is used.
• Improve our services.
• Develop new features.
• Produce research and reports.
• Understand user trends.
• Perform statistical analysis.
• Collaborate with business, technology or research partners.

Anonymised information is no longer associated with an identifiable individual and is not considered personal information.

9. Events, Photography & Video

During certain Events & Experiences organised by Nubbu or authorised partners, photographs and video recordings may be taken for communication, promotional and marketing purposes related to Nubbu.

By attending these events, you acknowledge that your image may be captured and used in accordance with the specific terms applicable to each event.

10. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with our legal obligations.

If you choose to delete your account:

• Your profile will immediately become invisible to other members.
• A 30-day recovery period will begin.
• During this period, you may request to restore your account.

After this recovery period expires, your personal information will be deleted or anonymised, except where we are legally required or permitted to retain certain information for legal, regulatory, tax, fraud prevention or security purposes.

11. Security

We take appropriate technical and organisational measures to protect your personal information.

These measures are designed to help prevent unauthorised access, loss, misuse, alteration or disclosure of your information.

Although we work hard to keep your information secure, no system can guarantee absolute security. We therefore encourage you to protect your account credentials and take appropriate precautions when using online services.

12. Your Rights

Depending on the applicable laws in your jurisdiction, you may have the right to:

• Access your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Request restriction of processing.
• Object to certain types of processing.
• Request data portability.
• Withdraw your consent where processing is based on consent.

If you wish to exercise any of these rights, you can contact us at:

We will respond to your request within the timeframes required by applicable law.

If you believe that the way we process your personal information does not comply with applicable data protection laws, you may also have the right to lodge a complaint with the competent data protection authority in your country or region.

13. Children

Nubbu is intended exclusively for individuals who are 18 years of age or older.

We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that an account belongs to a person under 18 years of age, we may suspend or permanently delete the account together with the associated information, in accordance with applicable law.

14. International Data Transfers

To provide our services, Nubbu may work with trusted technology providers located in different countries.

As a result, your personal information may be processed or stored outside your country of residence.

Whenever this happens, we take appropriate safeguards to ensure that your personal information continues to receive an adequate level of protection in accordance with applicable data protection laws.

Where required, international data transfers will be carried out using appropriate legal safeguards, including the European Commission’s Standard Contractual Clauses (SCCs) or any other legally recognised transfer mechanism that provides an adequate level of protection.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, applicable laws or the way we process personal information.

Where the changes are significant, we may notify you through the Nubbu app, our website or other appropriate communication channels.